QuickBooks may be one of the most preferred accounting tools that most companies utilize for their financial operations. But it is not without its flaws and limitations. The program can sometimes glitch out and give out errors. These issues can range from mildly annoying that can cause delays to large problems that can completely disrupt your flow of work. Error Code PS077 is one of those QuickBooks error that can be quite troubling, causing you to stop your work and focus your time and efforts into troubleshooting it. And because QuickBooks error code PS077 is often connected with issues related to payroll, it can be even more daunting and costly if you don’t fix it in time.
QuickBooks Error PS077
Quick and Effective Resolutions For QuickBooks Error PS077?
Times When QB Error Code PS077 Turns Up Most Frequently!
Like with most QuickBooks errors, QB error code PS077 also appears while performing some specific tasks in the program. It is often related to the issues of payroll or payroll updates, but it can come up during other activities as well.
- When processing payroll
- When priting W-2 and W-3 forms or 941 forms
- When rebuilding database
- When updating payroll tax rates
- When installing payroll updates
- When updating bank details
- After updating QuickBooks from previous version to newer version
- When you modify your billing details
- When you switch your hosting provider
- When you perform significant updates to hosting providers
- When you move your company file to a different location
Most Likely Reasons You May be Seeing Error Code PS077 in QuickBooks
If you are receiving PS077 error code in QuickBooks, there can be several underlying reasons for that. The specific cause can be difficult to identify. Here are some of the common reasons nevertheless:
- If your company file is corrupt, you may not be able to download payroll updates and will receive QuickBooks Error code PS077. The company file is the most important file for your financial tasks in QuickBooks as it contains all the relevant data and information.
- QuickBooks is out of date. Moreover, it is also possible that you need to download the latest tax tables to process payroll successfully.
- The billing information, such as bank accounts and credit cards, are either outdated or incomplete, which is prohibiting QuickBooks to print W-2 or W-3 forms or submit payroll.
- Your QuickBooks registration has expired or you haven’t properly activated your subscription.
- There can be corruption inside QuickBooks installation directory and some of the program files required for functing are missing or cannot run on the system.
Best Strategies to Solve QuickBooks Error PS077 Conclusively!
Even if you perform an in-depth analysis and diagnosis of the error, you may not be able to narrow down the events and processes to get to the root cause of it. Many times, diagnosing software errors code like PS077 can be a time-consuming process that involves a lot of trial and error. However, with the right tools and knowledge, it is possible to diagnose software errors and code efficiently. In this blog, we’ll talk about how to effectively diagnose software errors.
Verify your QuickBooks license and Subscriptions
To check if your QuickBooks license and subscriptions are valid and active and your software is properly activated, follow the steps below:
- Go to ‘Customer Account Maintenance Portal’ page on your browser and login with your credentials.
- Next, click the products that you want to verify your subscription for. Check for both QuickBooks desktop and Intuit Online Payroll. Also, check for QuickBooks Online if you use the online version.
- Select ‘My Profile’ and select the company
- Click on ‘Details’ next to a product or service.
- Next, you can see the status. If it is ‘active,’ you don’t need to do anything. If it is inactive, you either need to subscribe or get in touch with the support team to verify your product subscription service.
- Also check the details for your Payroll subscription and ensure that it is correctly setup. Check if your EIN number is updated.
Fix Company File if it is Corrupt using the Diagnostic Tool
As mentioned earlier, your company file is the most important data file in all of your QuickBooks tasks and operations. If it is not accessible for one reason or the other, you may face many issues and errors, including Quickbooks error PS077 code. One of the fastest and most convenient ways to fix data corruption in company file is to use “File Doctor” program offered by Intuit as part of their diagnostic tool.
- Intall the diagnostic tool (you can download it from the Intuit website)
- Open the diagnostic tool and click on “Company File Issues”
- On the right, click on “Run File Doctor” to start the tool
- Click on browse and select your company file (by pressing F2 key on keyboard while inside QuickBooks, you can bring up product information window, which also includes information about the location of your company file)
- Let the tool scan the file and fix any corruption errors code.
If the corruption or damage in your company file was not too severe, file doctor will likely fix it, and you can expect error code PS077 to be eliminated. However, it the damage to company file was severe, QuickBooks diagnostic tool might not be able to fix it for you. In that case, you can use portable company file to create a new company file.
Create Company File from Portable Company File
This approach can reset many existing conflicts with your company file and can also manage to repair some of the data errors in your company file. This happens because when you open the portable company file, QuickBooks automatically reindexes all the data. All you need to do is create a portable company file, and then restore it in the same original location and convert it into your main company file. Here are the simple steps for doing that:
- First, remember you need to sign in as an administrator to be able to create a portable company file and then to restore it.
- Now, open QuickBooks and go to File menu and then click on the option to Create Copy
- Click Next after choosing ‘Portable Company file’
- While saving the portable file, pick a unique location and give it a unique name. Click ‘Save’ and ‘OK.’
- Now all you have to do is open this portable company file and save the restored data from it into a new company file
- Click ‘File’ ‘Open or Restore Company’
- Click Next after selecting ‘Restore a Portable File’
- Select your portable company file that you created above
- Select a location to save the restored data from the portable file into a company file and then click “Save.”
- Congratulations! You have now successfully created a new company file in a new location from the portable company file, in effect, fixing many errors code and resetting configuration.
Finally, we recommend updating QuickBooks completely. Go to ‘Help’ menu and then select ‘Update QuickBooks.’ Inside Update QuickBooks window, go to ‘Update now’ tab and select ‘reset updates’ checkbox and then click “Get Updates.” Let it download all the updates. After restarting QuickBooks, you will get the prompt to install the updates. Click “yes” to install. In many cases, this approach can fix certain errors related to company file corruption or issues that can come up due to the path of the company file and its effects on the server configuration. Hopefully, this method also works for you in getting rid of QuickBooks error PS077. We provided the above step by step guide in the hope that you can free yourself of PS077 error code in QuickBooks without the need of any technical expertise. The troubleshooting steps outlined above are easy to follow by a regular QuickBooks user. But, if you find them difficult to follow or if you have some other complex cse of error code PS077 or other, we recommend asking for guidance from a technical expert.